Phorest’s highly sought after Client Experience Award is back for an eighth year. Awarded to salons who have maintained an average customer rating of four and five stars, from a minimum of 60 online reviews for 12 consecutive months ( 1st March 2022 – 28th February 2023).
It’s no secret that a high standard of customer service is key in the success of running any barbershop. From building personal relationships with clients to going above and beyond, it truly can have a significant impact and Phorest salons are no stranger to reaping the benefits from this.
Phorest Salon Software is used by over 155,000 hair, beauty and clinic professionals worldwide, freeing teams up to focus on their passion and business success. More creativity. Less admin. Known globally for providing the best salon marketing tools, Phorest touches every point of the salon experience, from custom salon apps, online bookings and inventory control to e-commerce and payments.
The Client Experience Award is a true testament to all the hard work salons put in their business. Ronan Perceval, CEO of Phorest, said: “Beauty businesses who receive the annual award should be incredibly proud of this achievement. It’s a true reflection of who they are, their team and the level of service they provide.
“From everyone at Phorest, a huge congratulations to all the winners! With economic uncertainties and the cost of living crisis across many regions, we know that this last year has not been the easiest for many businesses so to walk away with this award truly shows the hard work, dedication and passion you have for your shop and customers”.
In addition to the Client Experience Award, Phorest also offers the five-year award, a special recognition for those salons who have won for five consecutive years, maintaining a strong suite of customer reviews.