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The drive for cutting perfection keeps Washi at the top

Marc Milman’s passion for cutting perfection drives Washi to the top

When it comes to thriving – not merely surviving – in the beauty business, it takes nerves of steel. “I broke into the beauty industry not knowing that this would be what I wanted to do for the rest of my life,” confesses Washi founder/CEO Marc Milman.

“I just dove in headfirst. Back in 1986 I stumbled upon a career sharpening shears, and just a few years later, I bought Washi!”

At the time, Washi was a fledgling company, but thanks to Milman’s swan dive into the deep end, it’s now at the top of its game. Thanks in part to his quarter century in the business, the company’s product roster contains some of the most popular shears on the market, including the AX Ultimate, and Milman is continually creating new scissors that cater to stylists’ every need. (Milman relates that Washi will be launching a revolutionary new design slated to hit the market soon.)

But how do Washi shears manage to snip away at the competition?

“It’s our Hitachi steel. Unfortunately, our industry is plagued by companies claiming that their scissors are forged with Hitachi – which is the finest steel available – when they are not. The burden of finding quality shears ultimately falls on stylist’s shoulders.”

Quality ingredients aside, Milman prides himself on the individual attention that he gives to each set of scissors. “I inspect all shears before they go out the door,” he says. “And if a stylist ever says that his or her shears aren’t performing correctly, I personally adjust the product.”

With this hands-on mentality, it’s no wonder that Milman’s carved out an indelible niche in the pro-beauty world.

Chock up Milman’s success to the mantra that’s made his company a cut above: “The day I stop learning is the day that I’ll fail.”

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